Contact us
Interested in our services, have a question, or need to raise a complaint? Our team is here to help.
Head office
Max Group Corporation Co., Ltd.
21, 23 Soi Ram Inthra 5 Yaek 7, Ram Inthra Road, Anusawari, Bang Khen, Bangkok 10220
Facebook: MAXGROUP
Open in Google MapsFor lenders and prospective clients
Contact our team for a proposal and pricing tailored to your portfolio.
Call 02-159-9922Complaints
If you experience inappropriate collection behaviour from our staff, please tell us the details (caller name, date and time, and the number that called you) through the channels below. We will investigate and act fairly.
Frequently asked questions
Is Max Group a licensed debt collector?
Yes. We were certified to operate debt collection under the Debt Collection Act B.E. 2558 by the Lawyers Council of Thailand on 22 April 2016, and we strictly follow the law and our clients’ policies.
How can I verify that a call from Max Group is genuine?
Ask for the caller’s name and the name of your creditor, then confirm directly with your creditor or call our head office on 02-159-9922.
How should I make a payment?
Payments must be made directly to your creditor’s account only. If anyone asks you to transfer money to a personal account, do not pay and report it to us through our complaints channels.
How do I complain about a staff member?
Call 02-159-9922 ext. 6 or email customerservice@maxgroup.co.th with the date, time and the phone number that contacted you.
Which areas do you cover?
Our head office is in Bangkok, with branches in 7 provinces: Rayong, Nakhon Si Thammarat, Nakhon Ratchasima, Phitsanulok, Chiang Mai, Udon Thani and Sakon Nakhon.
What do lenders need to get started?
Tell us the loan types, portfolio size and scope you need (phone collection, field collection or legal). We will propose an approach and service details.